Safe FME Outage History
Safe FME partial outage · 1 active incident View live status →Pingoru has recorded 57 incidents for Safe FME: 2 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 26 of 720 (4%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 17 of 513 (3%) |
Incidents, newest first
Major April 27, 2026 AI responses not available 1d 2h FME AI Service
Started Apr 27, 2026, 10:09 PM UTC· resolved Apr 29, 2026, 12:10 AM UTC
- investigating Apr 27, 2026, 10:09 PM UTC
We're currently investigating issues accessing the FME AI service, likely due to vendor issues. While conversations can be retrieved, AI responses are currently not completing for the majority of users.
- monitoring Apr 27, 2026, 10:56 PM UTC
Our AI vendor appears to have partially resolved the issue. We will continue to monitor the effect on the AI Service.
- resolved Apr 29, 2026, 12:10 AM UTC
This incident is resolved, but we continue to monitor the status of our AI vendor.
Major October 20, 2025 Issues with Instance actions in US East region (us-east-1) 3h 55m FME Flow Hosted Dashboard/API, FME Flow Hosted Instances
Started Oct 20, 2025, 04:23 PM UTC· resolved Oct 20, 2025, 08:19 PM UTC
- monitoring Oct 20, 2025, 04:23 PM UTC
Due to an AWS incident in the US East region, you may be unable to launch, start or pause FME Flow Hosted instances in the region. Running instances are not currently affected. We are monitoring the situation and will update the status as soon the issue is resolved.
- resolved Oct 20, 2025, 08:19 PM UTC
The AWS incident in the US East region has been resolved. All FME Flow Hosted services are now operating normally.
Minor July 24, 2025 Increased error rates on FME AI Assist for regex, SQL and Python parameters 17h 50m FME AI Service
Started Jul 24, 2025, 10:25 PM UTC· resolved Jul 25, 2025, 04:16 PM UTC
- investigating Jul 24, 2025, 10:25 PM UTC
We are seeing an increased timeout frequency when using the AI Assist in FME Form. This only applies to parameter-level AI Assist features – namely, SQL, Regex, and Python assistance. Users of this feature are more likely to experience failed requests for AI parameter assistance. Retrying may succeed. We suspect a third-party vendor issue, but we are currently investigating to rule out other possibilities.
- monitoring Jul 24, 2025, 10:51 PM UTC
The timeout rate has decreased, indicating that a third-party vendor issue is the likely cause. We continue to monitor the situation.
- resolved Jul 25, 2025, 04:16 PM UTC
The third-party vendor has resolved the timeout issues impacting AI Assist. The service is now fully functional.
Major June 13, 2025 FME Community is down 3h 28m FME Community
Started Jun 13, 2025, 04:47 PM UTC· resolved Jun 13, 2025, 08:16 PM UTC
- monitoring Jun 13, 2025, 04:47 PM UTC
The service we use to host the FME Community is currently down. We continue to monitor the situation, and will provide updates as we receive them.
- monitoring Jun 13, 2025, 04:48 PM UTC
We are investigating the scope of the outage.
- monitoring Jun 13, 2025, 07:08 PM UTC
Our service provider has applied a fix and is monitoring performance. FME Community appears to be operational again.
- resolved Jun 13, 2025, 08:16 PM UTC
This incident has been resolved.
Major November 15, 2024 AI Assist Outage 45m FME AI Service
Started Nov 15, 2024, 05:48 AM UTC· resolved Nov 15, 2024, 06:33 AM UTC
- identified Nov 15, 2024, 05:48 AM UTC
We are currently investigating an outage with our AI service provider. You can continue using your own API key in Form to access the service in the meantime. Thank you for your patience.
- resolved Nov 15, 2024, 06:33 AM UTC
The service provider issue has been resolved.
Major November 3, 2024 AI Service Outage 25m FME AI Service
Started Nov 03, 2024, 12:21 AM UTC· resolved Nov 03, 2024, 12:46 AM UTC
- investigating Nov 03, 2024, 12:21 AM UTC
We're currently investigating an outage with our AI service provider. You can continue using your own API key to access the service in the meantime. Thank you for your patience.
- resolved Nov 03, 2024, 12:46 AM UTC
The service provider issue has been resolved.