Safe FME incident

Issues with Instance actions in US East region (us-east-1)

Safe FME experienced a major incident on October 20, 2025 affecting FME Flow Hosted Dashboard/API and FME Flow Hosted Instances, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started: Oct 20, 2025, 04:23 PM UTC
Resolved: Oct 20, 2025, 08:19 PM UTC
Duration: 3h 55m
Detected by Pingoru: Oct 20, 2025, 04:23 PM UTC

Affected components

FME Flow Hosted Dashboard/APIFME Flow Hosted Instances

Update timeline

monitoring Oct 20, 2025, 04:23 PM UTC

Due to an AWS incident in the US East region, you may be unable to launch, start or pause FME Flow Hosted instances in the region. Running instances are not currently affected. We are monitoring the situation and will update the status as soon the issue is resolved.
resolved Oct 20, 2025, 08:19 PM UTC

The AWS incident in the US East region has been resolved. All FME Flow Hosted services are now operating normally.