Safe FME incident

Unable to launch new instances from snapshot

Resolved after 3 hours 22 minutes, on August 15, 2016.

resolved Aug 16, 2016, 02:18 AM UTC

The issue was identified and resolved. Launching new instances and launching from snapshots now works correctly. Thanks for your patience.

Started
Aug 15, 2016, 10:55 PM UTC
Resolved
Aug 16, 2016, 02:18 AM UTC
Duration
3h 22m
Detected by Pingoru
Aug 15, 2016, 10:55 PM UTC

Update timeline

  1. identified Aug 15, 2016, 10:55 PM UTC

    It is currently not possible to launch new instances - we are investigating. Running and paused instances are not affected.

  2. identified Aug 16, 2016, 12:36 AM UTC

    Launching new instances now works correctly, but launching instances from snapshots is still unavailable. Running and paused instances are not affected.

  3. resolved Aug 16, 2016, 02:18 AM UTC

    The issue was identified and resolved. Launching new instances and launching from snapshots now works correctly. Thanks for your patience.

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