Safe FME incident

Unable to launch new instance or start paused instances in the US East region

Resolved after 1 hour 54 minutes, affecting FME Flow Hosted Instances, on April 9, 2020.

resolved Apr 10, 2020, 01:09 AM UTC

The AWS EC2 service degradation was resolved, FME Cloud instances are now starting correctly in all regions.

Started
Apr 09, 2020, 11:15 PM UTC
Resolved
Apr 10, 2020, 01:09 AM UTC
Duration
1h 54m
Detected by Pingoru
Apr 09, 2020, 11:15 PM UTC

Affected components

FME Flow Hosted Instances

Update timeline

  1. monitoring Apr 09, 2020, 11:15 PM UTC

    Due to increased launch errors of AWS EC2 instances, you may be unable to launch or start paused FME Cloud instances in the US East region. Running instances are not currently affected.

  2. resolved Apr 10, 2020, 01:09 AM UTC

    The AWS EC2 service degradation was resolved, FME Cloud instances are now starting correctly in all regions.

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