Safe FME incident

Unable to launch new instances in the US West region

Resolved after 1 hour 34 minutes, affecting FME Flow Hosted Instances, on April 30, 2020.

resolved Apr 30, 2020, 10:38 PM UTC

The AWS EC2 service degradation was resolved, FME Cloud instances are now launching correctly in all regions.

Started
Apr 30, 2020, 09:04 PM UTC
Resolved
Apr 30, 2020, 10:38 PM UTC
Duration
1h 34m
Detected by Pingoru
Apr 30, 2020, 09:04 PM UTC

Affected components

FME Flow Hosted Instances

Update timeline

  1. monitoring Apr 30, 2020, 09:04 PM UTC

    Due to increased launch errors of AWS EC2 instances, you may be unable to launch new FME Cloud instances in the US West region. Existing instances are not currently affected.

  2. resolved Apr 30, 2020, 10:38 PM UTC

    The AWS EC2 service degradation was resolved, FME Cloud instances are now launching correctly in all regions.

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