Safe FME incident

Unable to launch new instances

Resolved after 4 hours 20 minutes, affecting FME Flow Hosted Instances, on June 25, 2020.

resolved Jun 25, 2020, 08:47 PM UTC

We have deployed a fix to mitigate the impact of the incident affecting our third party service provider. New instances can now be launched. Thank you for your patience.

Started
Jun 25, 2020, 04:27 PM UTC
Resolved
Jun 25, 2020, 08:47 PM UTC
Duration
4h 20m
Detected by Pingoru
Jun 25, 2020, 04:27 PM UTC

Affected components

FME Flow Hosted Instances

Update timeline

  1. monitoring Jun 25, 2020, 04:27 PM UTC

    Due to an incident with one of our 3rd-party service provider, we are currently unable to launch new instances. Existing instances are not affected.

  2. resolved Jun 25, 2020, 08:47 PM UTC

    We have deployed a fix to mitigate the impact of the incident affecting our third party service provider. New instances can now be launched. Thank you for your patience.

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