S2 Cognition incident

Production Outage

Resolved after 11 hours 45 minutes, on July 24, 2024.

resolved Jul 24, 2024, 10:00 PM UTC

We found a configuration error which required a restart of multiple services. This caused a brief (~5 minute) outage from approximately 5:20-5:25pm Central Time.

Started
Jul 24, 2024, 10:20 AM UTC
Resolved
Jul 24, 2024, 10:05 PM UTC
Duration
11h 45m
Detected by Pingoru
Jul 24, 2024, 10:20 AM UTC

Update timeline

  1. resolved Jul 24, 2024, 10:00 PM UTC

    We found a configuration error which required a restart of multiple services. This caused a brief (~5 minute) outage from approximately 5:20-5:25pm Central Time.

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