Resolved after 1 hour 8 minutes, affecting Reports & Analysis Engine and User Interface and 1 more, on January 30, 2025.
We've fixed the core issue, and are waiting for things to recover.
Affected components
Reports & Analysis EngineUser InterfaceSettings
Update timeline
- investigating Jan 30, 2025, 02:26 PM UTC
Due to an outage all users will currently experience an "Unexpected Error" when trying to access the platform. We are investigating and will provide an update soon.
- monitoring Jan 30, 2025, 02:56 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Jan 30, 2025, 03:35 PM UTC
We've now resolved the incident. Thanks for your patience.
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