Ryte incident

Ryte Platform unavailable

Resolved after 3 days 23 hours, affecting Reports & Analysis Engine and User Interface and 1 more, on January 31, 2025.

monitoring Jan 31, 2025, 10:59 AM UTC

We've fixed the core issue, and are waiting for things to recover.

Started
Jan 31, 2025, 09:22 AM UTC
Resolved
Feb 04, 2025, 08:47 AM UTC
Duration
3d 23h
Detected by Pingoru
Jan 31, 2025, 09:22 AM UTC

Affected components

Reports & Analysis EngineUser InterfaceSettings

Update timeline

  1. investigating Jan 31, 2025, 09:22 AM UTC

    Due to an outage all users will currently experience an "Unexpected Error" when trying to access the platform. We are investigating and will provide an update soon.

  2. monitoring Jan 31, 2025, 10:59 AM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Feb 04, 2025, 08:47 AM UTC

    We've now resolved the incident. Thanks for your patience.

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