Ryft Pay incident

Elevated payment processing errors for Card Present Payments

Major Resolved View vendor source →

Ryft Pay experienced a major incident on June 23, 2026 affecting Payments API, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 08:17 PM UTC
Resolved
Jun 23, 2026, 08:44 PM UTC
Duration
26m
Detected by Pingoru
Jun 23, 2026, 08:17 PM UTC

Affected components

Payments API

Update timeline

  1. investigating Jun 23, 2026, 08:17 PM UTC

    An ongoing issue with a third party provider means an elevated payment failure rate for card present payments. The team is tracking the issue with the third party and will provide a resolution as soon as possible.

  2. investigating Jun 23, 2026, 08:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 23, 2026, 08:30 PM UTC

    The third party has begun to recover and transactions are now processing successfully as of 20:20UTC. We will continue to monitor performance of the payment transactions.

  4. resolved Jun 23, 2026, 08:44 PM UTC

    The issue is now resolved with payments processing as expected.