Ruvna incident

Errors adding Trusted Visitor passes to Apple Wallet

Resolved after 42 minutes, affecting Ruvna Web App, on July 1, 2026.

identified Jul 01, 2026, 09:20 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 01, 2026, 08:48 PM UTC
Resolved
Jul 01, 2026, 09:30 PM UTC
Duration
42m
Detected by Pingoru
Jul 01, 2026, 08:48 PM UTC

Affected components

Ruvna Web App

Update timeline

  1. investigating Jul 01, 2026, 08:48 PM UTC

    We are investigating reports of users being unable to add new Trusted Visitor passes to their Apple Wallet.

  2. identified Jul 01, 2026, 09:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 01, 2026, 09:30 PM UTC

    The issue has been resolved.

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