Runway incident
We've identified a problem and are working on a fix
Affected components
AppBackendPublic API
Update timeline
- investigating Feb 25, 2026, 07:43 PM UTC
We are seeing increased queue wait times and issues submitting generations. We are investigating the problem and working on a solution.
- monitoring Feb 25, 2026, 08:01 PM UTC
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
- resolved Feb 25, 2026, 08:16 PM UTC
This incident has now been resolved.
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