Runway incident

We've identified a problem and are working on a fix

Major Resolved View vendor source →

Runway experienced a major incident on February 25, 2026 affecting App and Backend and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 07:43 PM UTC
Resolved
Feb 25, 2026, 08:16 PM UTC
Duration
32m
Detected by Pingoru
Feb 25, 2026, 07:43 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Feb 25, 2026, 07:43 PM UTC

    We are seeing increased queue wait times and issues submitting generations. We are investigating the problem and working on a solution.

  2. monitoring Feb 25, 2026, 08:01 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. resolved Feb 25, 2026, 08:16 PM UTC

    This incident has now been resolved.