Runway incident

We've identified a problem and are working on a fix

Minor Resolved View vendor source →

Runway experienced a minor incident on April 13, 2026 affecting App and Backend and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 03:43 PM UTC
Resolved
Apr 13, 2026, 05:13 PM UTC
Duration
1h 30m
Detected by Pingoru
Apr 13, 2026, 03:43 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Apr 13, 2026, 03:43 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Apr 13, 2026, 05:13 PM UTC

    This incident has now been resolved.