Runway incident

We are aware of issues affecting video generation with Veo 3.1

Minor Resolved View vendor source →

Runway experienced a minor incident on May 25, 2026 affecting App and Backend and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 12:17 PM UTC
Resolved
May 25, 2026, 03:05 PM UTC
Duration
2h 48m
Detected by Pingoru
May 25, 2026, 12:17 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating May 25, 2026, 12:17 PM UTC

    We are experiencing elevated failure rates for Veo 3.1 video generation. We are investigating with our infrastructure provider

  2. resolved May 25, 2026, 03:05 PM UTC

    Veo 3.1 error rates have returned to normal levels.