Runway incident

We've identified a problem and are working on a fix

Minor Resolved View vendor source →

Runway experienced a minor incident on May 13, 2026 affecting App and Backend and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 08:11 AM UTC
Resolved
May 13, 2026, 09:06 AM UTC
Duration
55m
Detected by Pingoru
May 13, 2026, 08:11 AM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating May 13, 2026, 08:11 AM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating May 13, 2026, 08:19 AM UTC

    Our engineering team is investigating a problem with nano banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  3. resolved May 13, 2026, 09:06 AM UTC

    We think the impact from the issue is over.