Runalyze incident

Problem with updated/new generated heatmaps

Resolved after 81 days 20 hours, affecting Heatmap-generation, on November 29, 2025.

monitoring Dec 05, 2025, 09:07 AM UTC

If you still have a problem get in touch at [email protected] (Please mention your username).

Started
Nov 29, 2025, 05:11 PM UTC
Resolved
Feb 19, 2026, 02:03 PM UTC
Duration
81d 20h
Detected by Pingoru
Nov 29, 2025, 05:11 PM UTC

Affected components

Heatmap-generation

Update timeline

  1. identified Nov 29, 2025, 05:11 PM UTC

    We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

  2. monitoring Nov 29, 2025, 05:27 PM UTC

    Currently regenerating all heatmaps for all "valid" users. This will take some hours

  3. monitoring Nov 30, 2025, 09:01 AM UTC

    Reason was a technical upgrade. We fixed the problem.

  4. monitoring Dec 05, 2025, 09:07 AM UTC

    If you still have a problem get in touch at [email protected] (Please mention your username).

  5. resolved Feb 19, 2026, 02:03 PM UTC

    fixed

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