Runa incident

Carrefour ES orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on August 13, 2026 affecting Gift Processing, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 02:27 PM UTC
Resolved
Aug 13, 2026, 03:15 PM UTC
Duration
48m
Detected by Pingoru
Aug 13, 2026, 02:27 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 13, 2026, 02:27 PM UTC

    We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 13, 2026, 03:15 PM UTC

    This incident has been resolved.