Runa incident

Xsolla US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on October 1, 2026 affecting United States, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 10:34 AM UTC
Resolved
Oct 01, 2026, 03:34 PM UTC
Duration
5h
Detected by Pingoru
Oct 01, 2026, 10:34 AM UTC

Affected components

United States

Update timeline

  1. investigating Oct 01, 2026, 10:34 AM UTC

    We are currently investigating an issue causing some orders of Xsolla US (XSOLLA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 01, 2026, 03:34 PM UTC

    This incident has been resolved.