Runa experienced a minor incident on August 12, 2026 affecting Gift Processing, lasting 7h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Aug 12, 2026, 08:58 AM UTC
We are currently investigating an issue causing some orders of Subway CA (SUBWAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Aug 12, 2026, 04:56 PM UTC
This incident has been resolved.