Runa incident

Razer Gold US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on August 6, 2026 affecting Gift Processing, lasting 20h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 03:05 PM UTC
Resolved
Aug 07, 2026, 11:33 AM UTC
Duration
20h 28m
Detected by Pingoru
Aug 06, 2026, 03:05 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 06, 2026, 03:05 PM UTC

    We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 07, 2026, 11:33 AM UTC

    This incident has been resolved.