Runa incident

Morele PL orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on August 4, 2026 affecting Gift Processing, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 11:54 AM UTC
Resolved
Aug 04, 2026, 05:09 PM UTC
Duration
5h 15m
Detected by Pingoru
Aug 04, 2026, 11:54 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 04, 2026, 11:54 AM UTC

    We are currently investigating an issue causing some orders of Morele PL (MORELE-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 04, 2026, 05:09 PM UTC

    This incident has been resolved.