Runa experienced a minor incident on September 22, 2026 affecting Denmark, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Denmark
Update timeline
- investigating Sep 22, 2026, 11:49 AM UTC
We are currently investigating an issue causing some orders of MATAS DK (MATAS-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 22, 2026, 04:38 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 22, 2026, 05:38 PM UTC
This incident has been resolved.