Runa incident

Xsolla US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 22, 2026 affecting United States, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 02:13 PM UTC
Resolved
Sep 22, 2026, 02:33 PM UTC
Duration
19m
Detected by Pingoru
Sep 22, 2026, 02:13 PM UTC

Affected components

United States

Update timeline

  1. investigating Sep 22, 2026, 02:13 PM UTC

    We are currently investigating an issue causing some orders of Xsolla US (XSOLLA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 22, 2026, 02:33 PM UTC

    This incident has been resolved.