Runa incident

Cashi Walmart MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 30, 2026 affecting Gift Processing, lasting 27d 16h. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 05:17 AM UTC
Resolved
Aug 26, 2026, 09:46 PM UTC
Duration
27d 16h
Detected by Pingoru
Jul 30, 2026, 05:17 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 30, 2026, 05:17 AM UTC

    We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Aug 26, 2026, 08:46 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Aug 26, 2026, 09:46 PM UTC

    This incident has been resolved.