Runa incident

Cinépolis: Boleto Tradicional de Lunes a Domingo MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 28, 2026 affecting Gift Processing, lasting 6d 15h. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 11:45 PM UTC
Resolved
Aug 04, 2026, 03:02 PM UTC
Duration
6d 15h
Detected by Pingoru
Jul 28, 2026, 11:45 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 28, 2026, 11:45 PM UTC

    We are currently investigating an issue causing some orders of Cinépolis: Boleto Tradicional de Lunes a Domingo MX (CINELD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 04, 2026, 03:02 PM UTC

    This incident has been resolved.