Runa experienced a minor incident on July 28, 2026 affecting Gift Processing, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Jul 28, 2026, 06:23 PM UTC
We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jul 28, 2026, 11:15 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Jul 29, 2026, 12:15 AM UTC
This incident has been resolved.