Runa experienced a minor incident on July 7, 2026 affecting Gift Processing, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Jul 07, 2026, 02:58 PM UTC
We are currently investigating an issue causing some orders of Sergent Major FR (SERGNT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Jul 07, 2026, 03:18 PM UTC
This incident has been resolved.