Runa incident

Tommy Hilfiger DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 4, 2026 affecting Gift Processing, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 08:45 AM UTC
Resolved
Jul 06, 2026, 05:19 PM UTC
Duration
2d 8h
Detected by Pingoru
Jul 04, 2026, 08:45 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 04, 2026, 08:45 AM UTC

    We are currently investigating an issue causing some orders of Tommy Hilfiger DE (TOMMYH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 06, 2026, 05:19 PM UTC

    This incident has been resolved.