Runa incident

Uber IN orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 3, 2026 affecting Gift Processing, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 04:08 AM UTC
Resolved
Jul 03, 2026, 07:05 AM UTC
Duration
2h 57m
Detected by Pingoru
Jul 03, 2026, 04:08 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 03, 2026, 04:08 AM UTC

    We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jul 03, 2026, 06:05 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jul 03, 2026, 07:05 AM UTC

    This incident has been resolved.