Runa experienced a minor incident on June 29, 2026 affecting Gift Processing, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Jun 29, 2026, 01:35 PM UTC
We are currently investigating an issue causing some orders of H&M UK (HM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jun 29, 2026, 01:40 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Jun 29, 2026, 02:40 PM UTC
This incident has been resolved.