Runa incident

Hanna Andersson US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 22, 2026 affecting Gift Processing, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 06:03 PM UTC
Resolved
Jun 22, 2026, 06:12 PM UTC
Duration
9m
Detected by Pingoru
Jun 22, 2026, 06:03 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 22, 2026, 06:03 PM UTC

    We are currently investigating an issue causing some orders of Hanna Andersson US (HANAN-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 22, 2026, 06:12 PM UTC

    This incident has been resolved.