Runa incident

Cashi Walmart MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 24, 2026 affecting Gift Processing, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:08 PM UTC
Resolved
Apr 25, 2026, 12:05 AM UTC
Duration
3h 56m
Detected by Pingoru
Apr 24, 2026, 08:08 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 24, 2026, 08:08 PM UTC

    We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 24, 2026, 11:05 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 25, 2026, 12:05 AM UTC

    This incident has been resolved.