Runa experienced a minor incident on September 18, 2026 affecting India, lasting 8h 38m. The incident has been resolved; the full update timeline is below.
Affected components
India
Update timeline
- investigating Sep 18, 2026, 04:14 AM UTC
We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 18, 2026, 11:53 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 18, 2026, 12:53 PM UTC
This incident has been resolved.