Runa experienced a minor incident on June 9, 2026 affecting Gift Processing, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2026, 07:27 AM UTC
We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jun 09, 2026, 09:55 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- investigating Jun 09, 2026, 09:55 AM UTC
We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jun 09, 2026, 12:57 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Jun 09, 2026, 01:57 PM UTC
This incident has been resolved.