Runa incident

Homesense CA orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 5, 2026 affecting Gift Processing, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 07:42 PM UTC
Resolved
Jun 05, 2026, 11:22 PM UTC
Duration
3h 39m
Detected by Pingoru
Jun 05, 2026, 07:42 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 05, 2026, 07:42 PM UTC

    We are currently investigating an issue causing some orders of Homesense CA (SENSE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 05, 2026, 10:22 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 05, 2026, 11:22 PM UTC

    This incident has been resolved.