Runa incident

ASOS UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 23, 2026 affecting Gift Processing, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 01:10 PM UTC
Resolved
Apr 23, 2026, 03:07 PM UTC
Duration
1h 57m
Detected by Pingoru
Apr 23, 2026, 01:10 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 23, 2026, 01:10 PM UTC

    We are currently investigating an issue causing some orders of ASOS UK (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 23, 2026, 02:07 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 23, 2026, 03:07 PM UTC

    This incident has been resolved.