Runa incident

HelloFresh AT orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 30, 2026 affecting Gift Processing, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 07:11 AM UTC
Resolved
Jun 01, 2026, 05:21 PM UTC
Duration
2d 10h
Detected by Pingoru
May 30, 2026, 07:11 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 30, 2026, 07:11 AM UTC

    We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 01, 2026, 05:21 PM UTC

    This incident has been resolved.