Runa incident

Currys Employee Benefits IE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 26, 2026 affecting Gift Processing, lasting 20h 18m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 01:19 PM UTC
Resolved
May 27, 2026, 09:37 AM UTC
Duration
20h 18m
Detected by Pingoru
May 26, 2026, 01:19 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 26, 2026, 01:19 PM UTC

    We are currently investigating an issue causing some orders of Currys Employee Benefits IE (DIX-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 27, 2026, 08:37 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 27, 2026, 09:37 AM UTC

    This incident has been resolved.