Runa incident

Jack Wills UK orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 08:17 PM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
May 25, 2026, 08:17 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 25, 2026, 08:17 PM UTC

    We are currently investigating an issue causing some orders of Jack Wills UK (JACKWL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.