Runa incident

Microsoft Xbox GamePass PC 3M ESD DK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 9, 2026 affecting Gift Processing, lasting 119d 4h. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 05:05 PM UTC
Resolved
May 08, 2026, 09:26 PM UTC
Duration
119d 4h
Detected by Pingoru
Jan 09, 2026, 05:05 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 09, 2026, 05:05 PM UTC

    We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DK (MSGP3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.