Runa incident

Microsoft Xbox Game Pass Core 12M ESD DK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 9, 2026 affecting Gift Processing, lasting 172d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 05:22 PM UTC
Resolved
Jul 01, 2026, 05:14 PM UTC
Duration
172d 23h
Detected by Pingoru
Jan 09, 2026, 05:22 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 09, 2026, 05:22 PM UTC

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD DK (MSGC12-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 01, 2026, 05:14 PM UTC

    This incident has been resolved.