Runa incident

Xbox Live Gold 1M MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 24, 2026 affecting Gift Processing, lasting 156d 21h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2026, 04:09 AM UTC
Resolved
Jun 30, 2026, 01:28 AM UTC
Duration
156d 21h
Detected by Pingoru
Jan 24, 2026, 04:09 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 24, 2026, 04:09 AM UTC

    We are currently investigating an issue causing some orders of Xbox Live Gold 1M MX (XBOX1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.