Runa incident

Hotels.com SE orders are failing

Started
Mar 17, 2026, 02:28 PM UTC
Resolved
Ongoing
Duration
● 47d 7h
Detected by Pingoru
Mar 17, 2026, 02:28 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 17, 2026, 02:28 PM UTC

    We are currently investigating an issue causing some orders of Hotels.com SE (HCOM-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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