Runa incident

Boots IE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 14, 2026 affecting Ireland, lasting 17h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 09:01 PM UTC
Resolved
Sep 15, 2026, 03:00 PM UTC
Duration
17h 58m
Detected by Pingoru
Sep 14, 2026, 09:01 PM UTC

Affected components

Ireland

Update timeline

  1. investigating Sep 14, 2026, 09:01 PM UTC

    We are currently investigating an issue causing some orders of Boots IE (BOOTS-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 15, 2026, 02:00 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 15, 2026, 03:00 PM UTC

    This incident has been resolved.