Runa incident

Joy Alukkas Diamond IN orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on March 18, 2026 affecting Gift Processing, lasting 138d 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 06:17 AM UTC
Resolved
Aug 03, 2026, 09:10 PM UTC
Duration
138d 14h
Detected by Pingoru
Mar 18, 2026, 06:17 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 18, 2026, 06:17 AM UTC

    We are currently investigating an issue causing some orders of Joy Alukkas Diamond IN (JOYD-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.