Runa incident

Steam (UAE Account) AE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on March 24, 2026 affecting Gift Processing, lasting 171d 15h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 08:45 PM UTC
Resolved
Sep 12, 2026, 12:13 PM UTC
Duration
171d 15h
Detected by Pingoru
Mar 24, 2026, 08:45 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 24, 2026, 08:45 PM UTC

    We are currently investigating an issue causing some orders of Steam (UAE Account) AE (STEAM-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.