Runa incident

Ticket SE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 6, 2026 affecting Gift Processing, lasting 61d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 11:01 AM UTC
Resolved
Jun 06, 2026, 03:00 PM UTC
Duration
61d 3h
Detected by Pingoru
Apr 06, 2026, 11:01 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 06, 2026, 11:01 AM UTC

    We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 06, 2026, 03:00 PM UTC

    This incident has been resolved.