Runa incident

OwnersBox US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 8, 2026 affecting Gift Processing, lasting 30d 9h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 10:02 AM UTC
Resolved
May 08, 2026, 07:06 PM UTC
Duration
30d 9h
Detected by Pingoru
Apr 08, 2026, 10:02 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 08, 2026, 10:02 AM UTC

    We are currently investigating an issue causing some orders of OwnersBox US (OWNRBX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 08, 2026, 07:06 PM UTC

    This incident has been resolved.