Runa experienced a minor incident on May 15, 2026 affecting Gift Processing, lasting 10d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 15, 2026, 05:04 PM UTC
We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring May 15, 2026, 09:58 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- investigating May 15, 2026, 10:02 PM UTC
We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring May 26, 2026, 07:26 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved May 26, 2026, 08:26 AM UTC
This incident has been resolved.