Runa incident

Tommy Hilfiger UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 13, 2026 affecting Gift Processing, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 09:11 AM UTC
Resolved
May 13, 2026, 09:26 AM UTC
Duration
14m
Detected by Pingoru
May 13, 2026, 09:11 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 13, 2026, 09:11 AM UTC

    We are currently investigating an issue causing some orders of Tommy Hilfiger UK (TOMMYH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 13, 2026, 09:26 AM UTC

    This incident has been resolved.